HSMAI Europe Revenue Management Conference

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HSMAI Europe Total Revenue Management One Day Conference, London February 7th 2013

Here’s the working agenda as of January 11th, more speakers to be announced and a packed day- register today at the HSMAI Europe conference web site.

Conference will be held at The Rembrandt Hotel Thurloe Place, London SW7 2RS

Outline Working Agenda – subject to change February 7th 2013 London
08.30– 09.00 Arrival & Registration
09.00- 09.10 Welcoming Address
09.10– 09.40 Keynote – Introducing Total Revenue Management – Optimising Profitability TBC
09.40 – 10.25 Panel – Creating a Total Revenue Management Programme  – the benefits and the pitfalls Chris Cooper Group Revenue Director Rocco Forte Hotels AnneMarie Gubanski Taktikon Marta Varela Global Director Revenue Management Meliá Hotels International Moderated by Wilko Weber, Swiss Hospitality Solutions
10.25 – 10.45 Keynote – Establishing Total Revenue Management – The Spa Viewpoint Catherine Whittle Managing Director Spa Partners
10.45– 11.15 Coffee Break and networking
Roundtable Discussions Tackling Total Revenue Management – the Tools & Techniques available
Concurrent sessions exploring Spa, digital marketing, benchmarking and revenue optimisation case studies
Session Timings 11:15 – 11:45 11:45 – 12:15 12:15 – 12:45
Roundtable 1 STR Global – Total Profitability benchmarking
Roundtable 2 Pingvinen – optimising menu profitability and menu engineering
Roundtable 3 To be confirmed
Roundtable 4 Avvio – Increasing conversion rates through your web booking engine
Roundtable 5 To be confirmed
Roundtable 6 To be confirmed
Roundtable 7 ReviewPro –Driving revenues from Guest reviews
Roundtable 8 Spa Partners – Optimising revenues from the Spa
12.45 – 13.45 Lunch and networking
13.45 – 14.30 Panel – Can the Systems cope? What’s available to support Total Revenue Management? Guy Barnes Senior Account Manager, IDeaS a SAS Company, Dave Courteen, Managing Director, Imagine Spa Management, Mike Day, CEO IndiCater Food and Beverage Profitability Management, Richard Oram, Micros Systems, Moderator Warren Mandelbaum,  Director, Revenue Management Consultancy Ltd.
14.30 – 14.55 Speaker – Restaurant Revenue Management – A case study – Stephen McManus – Former MD Sodexo Prestige, Food and Beverage Expert
14.55 – 15.20  Keynote Speaker Meeting Space Revenue Management to be confirmed
Roundtable Discussions Tackling Total Revenue Management – the Tools & Techniques available
Concurrent sessions exploring Spa, digital marketing, benchmarking and revenue optimisation case studies
15.20 – 15.50 16.15 – 16.45
15.50 – 16.15 Networking break
Roundtable 1 STR Global – Total Profitability benchmarking
Roundtable 2 Pingvinen – optimising menu profitability and menu engineering
Roundtable 3 To be confirmed
Roundtable 4 Avvio – Increasing conversion rates through your web booking engine
Roundtable 5 To be confirmed
Roundtable 6 To be confirmed
Roundtable 7 ReviewPro –Driving revenues from Guest reviews
Roundtable 8 Spa Partners – Optimising revenues from the Spa
16.45 – 17.30 Panel – Impact of mobile on Rooms and F&B Revenues Paschal Nee Co-Founder MTT, Mobile Travel Technology, Paul King, Regional Manager Revenue Optimisation EMEA, Sabre Hospitality Solutions, Heather Leisman Managing Director EMEA HotelTonight
17.30 – 17.45 Update on HSMAI Revenue Academy
17.45 – 18.00 Update on HSMAI membership and benefits in Europe and the UK
18.00 – 18.10 Closing Remarks
18.10 – 19.30 Drinks reception

To get involved as a speaker or sponsor please email or get in touch via @revenuebydesign on twitter

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